Your satisfaction is our priority. If you're not completely happy with your purchase, we make returns easy.
You have 30 days from the date of delivery to initiate a return. Items must be unworn, unwashed, and in original condition with all tags attached. After 30 days, items cannot be returned for a refund, though we may accept them for store credit.
Most items purchased from MODZ DESIGNS are eligible for return within our 30-day window. However, the following items cannot be returned:
Contact our customer service team at returns@modzdesigns.com or call 1-800-MODZ-123 with your order number.
We'll email you a prepaid return shipping label. For orders over $50, return shipping is free. Orders under $50 will have a $5.99 return shipping fee deducted from your refund.
Pack your return securely and affix the return label to the outside of the package. Drop it off at any carrier location.
Once we receive and inspect your return, your refund will be processed within 5-7 business days. Refunds are issued to your original payment method.
Full Refund: Original item price + applicable sales tax
Return Shipping: Free for orders over $50 | $5.99 deducted for orders under $50
Original Shipping: Non-refundable
Want a different size or color? Exchanges are free for items exchanged within 30 days of delivery. Contact us with your order number and let us know which item you'd like to exchange. We'll send a prepaid return label, and once we receive your return, we'll ship your new item.
If you receive an item that's defective, damaged, or doesn't match the product description:
Items marked "Final Sale" cannot be returned or exchanged under any circumstances except if defective or damaged upon delivery. These items are offered at special prices and cannot be modified once purchased.
For items shipped internationally, returns are subject to additional considerations:
Our customer service team is here to help with any questions about returns, exchanges, or refunds.
Last updated: April 2026